Apple Device Support

This course introduces you to the knowledge, skills, and tools used to support and troubleshoot Apple devices in a large organization as a level 1 or 2 help desk professional. It’s based on iOS 26, iPadOS 26, and macOS Tahoe.

Course prepares you for the Apple Certified Support Professional digital badge. This badge recognizes the knowledge needed to support and troubleshoot Apple devices in a large organization as a level 1 or 2 help desk professional.

• Class Name: Apple Device Support
• Credits: Non-credit course
• Class #: 32270
• Dates: August 25 - October 16
• Class Days: Tuesdays & Thursday
• Time: 6:00 PM - 8:30 PM
• Class Delivery Type: Hybrid In-person
• Location: Mesa Community College, Southern & Dobson Campus, BA 4N
• Cost: $395.00

Step 1: Get Admitted to Mesa Community College for Non-Credit

• Complete the admissions application under Non-credit Students.
• When you get to the part 2 of you application under Select Primary College and Field of Interest, answer the following:
  • Primary College of Interest: Mesa Community College
  • Select a primary reason for attending this college: Take a Class (not pursuing degree/certificate)
  • Select a plan most aligned with your career and educational goals: Non Credit
  • When do you plan to begin taking classes?: Spring 2026
• Provide proof of identification during the online application process. If you are unable to provide your ID via the admissions application, you can also submit it here once you have submitted your application. This step is not needed if you are currently admitted as a credit student at MCC. 

Step 2: Enroll in Apple Device Support (32270)

• Class time and availability can be looked up online at Find a Class.

Carl Cortez
Apple Device Support Instructor
[email protected]

Jasmine Garcia
Maricopa IT Institute Navigator
[email protected]